Jan 18, 2022

Ellis Co. treasurer implements new queuing system

Posted Jan 18, 2022 11:08 AM

The Ellis County Treasurer

The Ellis County Treasurer’s Office, 718 Main, began implementing a new queueing system Monday designed to efficiently serve residents with their transactions. 

Customers can use the queueing system during normal office hours, from 8 a.m. to 4 p.m., to reserve a virtual place in line. This includes motor vehicle, commercial vehicle and real estate/personal property tax transactions.

Residents can continue sending in their transactions via mail, online or drop box whenever possible. All transactions sent to the Treasurer’s Office should include the person’s contact information (including a phone number and email) for any follow-up questions. 

The payment drop box is located on the south side of the administration building and is on the left-hand side as residents are driving down the alley.

For more information regarding transactions, Ellis County Treasury encourages the public towww.ellisco.net  on the Treasurer’s Office department page.

QLess system

Residents can use several options to join the line at the Treasurer’s Office.

SMS Text Messaging: Text EllisCountyKS to (785)329-0287. You will be asked to join the line for the queue of your choice, for example title work, tag renewal, etc. Enter your name to be placed into the line. An estimated wait time will be sent to you. Once summoned to a station, you may enter the office to proceed.

QLess App (available on Android or iPhone): Download the QLess app, then search the available list for Ellis County Treasurer’s Office. Follow the prompts to join the queue of your choice. An estimated wait time will be sent to you via text message. Once summoned to a station, you can enter the office to proceed.

Home Kiosk: Go to https://kiosk.na8.qless.com/kiosk/app/home/78 

to join the line from any physical location and any device. The link also will be available by going to www.ellisco.net, located on the Treasurer’s Office department page. The estimated wait time will be sent to you via text message. Once summoned to a station, you may enter the office to proceed. 

Office Kiosk: a kiosk is available at the Treasurer’s office to join the line. You can visit the officeand sign in on the ipad to the queue of your choice. An estimated wait time will be sent to you via text message. Once summoned to a station, you can enter the office to proceed.

Residents who miss their appointments will have to start over and join the line again. There are several options for extending a customer’s wait time via text if they cannot make it at their scheduled time. 

Staff will be in the office to assist the public with logging in to the system and to answer questions. There will be options if a person does not have a cell phone.