Jan 21, 2025

Hays is under boil water advisory from KDHE

Posted Jan 21, 2025 12:24 PM
City workers on the site a water main break at 1240 Vine, one of two water main breaks Monday in Hays.  A boil water advisory has been issued for Hays by the Kansas Department of Health and Environment. Photo courtesy Hays Dept. of Water Resources
City workers on the site a water main break at 1240 Vine, one of two water main breaks Monday in Hays.  A boil water advisory has been issued for Hays by the Kansas Department of Health and Environment. Photo courtesy Hays Dept. of Water Resources

KDHE

TOPEKA — The Kansas Department of Health and Environment (KDHE) has issued a boil water advisory for the City of Hays public water supply system.  This advisory also includes customers of Countryside Estates Mobile Home Park.

Customers should observe the following precautions until further notice:

  1. Boil water for one minute prior to drinking or food preparation or use bottled water.
  2. Dispose of ice cubes and do not use ice from a household automatic icemaker.
  3. If your tap water appears dirty, flush the water lines by letting the water run until it clears.
  4. Disinfect dishes and other food contact surfaces by immersion for at least one minute in clean tap water that contains one teaspoon of unscented household bleach per gallon of water.
  5. Water used for bathing does not generally need to be boiled. Supervision of children is necessary while bathing so that water is not ingested. Persons with cuts or severe rashes may wish to consult their physicians.

The advisory took effect on January 21 and will remain in effect until the conditions that placed the system at risk of bacterial contamination are resolved.

KDHE officials issued the advisory because of a waterline break resulting in a loss of pressure in the distribution system. 

Two waterline breaks occurred in Hays Monday, Jeff Crispin, water resources department director, told Hays Post.

 "Due to difficulty shutting down one of them to make the repair, we lost system pressure," Crispin said.

The two breaks were at 1240 Vine and the 400 block of West 18th.

Failure to maintain adequate pressure may result in a loss of chlorine residuals and bacterial contamination. 

Regardless of whether the public water supplier or Kansas Department of Health and Environment (KDHE) announced a boil water advisory, only KDHE can issue the rescind order following testing at a certified laboratory.

For consumer questions, please contact the water system at 785-628-7380, or KDHE at 785-296-5514.

For consumer information please visit KDHE’s PWS Consumer Information webpage:  https://www.kdhe.ks.gov/468/Disruption-in-Water-Service

Restaurants and other food establishments that have questions about the impact of the boil water advisory on their business can contact the Kansas Department of Agriculture’s food safety & lodging program at  [email protected] or call 785-564-6767.