
Hays Police Department
The Hays Police Department is pleased to announce its participation in the Ellis County CARE (Creating Awareness, Responding Effectively) Alert Program.
This is a county-wide voluntary initiative designed to equip local first responders, including HPD officers, with critical, pre-registered information regarding residents with special needs during emergency situations.
The CARE program is a regional collaboration involving the Ellis County Sheriff’s Office, the Hays Police Department, the Ellis Police Department, the Victoria Police Department, and the Fort Hays State University Police Department.
The goal is to ensure a more informed, effective, and compassionate emergency response throughout Ellis County.
Under the program, at-risk individuals, their families, or caregivers can voluntarily complete an online registration form, sharing essential details about the resident.
This information is securely flagged within the public safety software utilized by the Ellis County Communications Center dispatchers and responding agencies.
Eligible participants include individuals with developmental, intellectual, or physical disabilities; those on the autism spectrum; residents experiencing mental health challenges; and those with cognitive impairments such as Alzheimer’s or dementia.
Collected data includes physical descriptions, medical conditions, allergies, and crucial communication preferences.
“The Ellis County CARE Alert Program is a vital tool that enhances our ability to serve every member of the community compassionately,” said City of Hays Chief of Police Don Scheibler. “By having access to pertinent details regarding a resident’s special needs or communication challenges before arriving on scene, our officers and county partners are better prepared to de-escalate situations, build immediate trust, and provide assistance tailored to that individual’s needs.”
The collected information remains confidential and is strictly utilized by authorized emergency personnel when a relevant incident arises.
To maintain data accuracy, registrations are set to expire annually, with participants receiving an automated reminder to update their information.
“We strongly encourage all Hays residents who meet the criteria to enroll in this county resource,” Scheibler said. “When registering, Hays participants should select the Hays Police Department as their local agency. This program provides an essential layer of safety and supports our mission to provide the most effective public service possible.”
Residents interested in enrolling or seeking more information about the CARE Alert Program can complete the online registration form at www.ellisco.net/757/CARE or contact Ellis County Communications via phone at 785-625-1011 or email at [email protected].






