Aug 07, 2024

Avoiding rental listing scams

Posted Aug 07, 2024 2:01 PM

By TERRI MILLER
Consumer Education Specialist, FTC

Military families move regularly, sometimes every two to three years. So you may find yourself checking out new digs as you plan a move to another duty station. That’s when you could run into a rental scam, which can be hard to spot, but here are some clues.

Rental listing scams can unfold in a few ways. Scammers can steal legitimate rental listings for real places and pretend to be the landlord. Sometimes scammers use social media groups to post made-up listings for places that aren’t actually available to rent — and sometimes for place that don’t even exist. In either case, the scammer will rush you into paying an application fee, deposit, and/or first month’s rent, and promise to get you the keys right away — but instead, they’ll disappear. You’ll be left without your money and with no place to move into.

Take these steps to avoid losing time and money to a rental listing scam.

  1. Search online for the rental’s address, plus the name of the property owner or rental company listed. Do other ads come up for the same address? Maybe with a different owner or rental company name? Those are signs of a scam.
  2. Look up the rental company’s website and check to see if the property is listed there, too. If it isn’t, the listing is likely a scam.
  3. Pay by credit card, which gives you the best protections. Scammers want you to pay in ways that make it hard to get your money back — like with gift cardswire transferspayment apps like Apple Pay, CashApp, PayPal and Zelle, or cryptocurrency.  
  4. Don’t pay for a property you’ve never seen. And never pay someone you’ve never met in person. If you can’t see the apartment or sign a lease before you pay, see if a friend can see it for you, or keep looking.

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