May 06, 2020

NFL forms ticket refund policy

Posted May 06, 2020 10:15 AM

UNDATED (AP) - While planning to play a full regular-season schedule, the NFL has formulated a ticket refund plan for canceled games or those held without fans.

In a memo sent to the 32 teams by Commissioner Roger Goodell and obtained by The Associated Press Tuesday, a uniform baseline for full refunds on any tickets purchased directly from the clubs was prepared.

As for the secondary market, the league received pledges from Ticketmaster and SeatGeek to make full refunds available for all ticket sales within no more than 30 days of cancellation. StubHub, however, will do so only where required by state law.

Each team will communicate directly with its fans over the next few days with specific details on potential refunds. The NFL will reveal its 2020 regular-season schedule on Thursday night.

The 2020 season is set to kick off on Sept. 10, with the first full weekend of games on Sept. 13-14.